1. Introduction and Acceptance of Terms
Welcome to the Broker's Playbook Community. These Terms of Service ("Terms") govern your use of community.brokersplaybook.com, our mobile applications, educational platforms, ad networks, and related services (collectively, the "Platform" or "Services").
By creating an account or using the Platform, you agree to these Terms. If you do not agree, you may not use our Services. These Terms constitute a legally binding agreement between you and Playbook International Media ("we," "us," or "our").
2. Who May Use the Services
The Platform is a professional ecosystem designed for brokers, agents, and real estate professionals. To use our Services, you must:
- Be at least 18 years old.
- Have the legal authority to enter into this agreement.
- Not be prohibited from using the Services under applicable laws.
- Professional Verification: We reserve the right to verify your licensure or professional status with relevant regulatory bodies. False representation of professional status is a violation of these Terms.
3. Your Account and Security
You are responsible for safeguarding your account.
- Registration: You agree to provide accurate, current, and complete information (including real names and professional affiliations) during registration.
- Security: You are responsible for all activity that occurs under your account. You must notify us immediately of any unauthorized use.
- Account Sharing: You may not share your account credentials. Educational subscriptions are single-user licenses unless otherwise specified in a corporate agreement.
4. User Conduct and Community Standards
Our Platform is a professional environment. You agree not to:
- Violate Laws: Use the Services for any illegal purpose or in violation of any local, state, national, or international law.
- Impersonate: Pretend to be another person or entity, or spoof valid professional credentials.
- Harass or Bully: Engage in conduct that is harassing, threatening, abusive, or defamatory.
- Scrape Data: Access, retrieve, or index any portion of the Services for purposes of constructing a competing database or training artificial intelligence models without our express written consent.
- Interfere with Operation: Upload viruses, malicious code, or attempt to overload our infrastructure (e.g., DDoS attacks).
5. Content and Intellectual Property
5.1 Your Content
You retain ownership of the content you post (e.g., forum comments, questions, media). However, by posting content, you grant us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content.
Why? This allows us to display your posts to other users, feature your success stories in newsletters, or translate your comments for international users.
5.2 Our Content
All rights, title, and interest in the Services (including educational courses, videos, software, trademarks, and logos) remain the exclusive property of Playbook International Media.
- Educational License: When you purchase or access a course, we grant you a limited, non-transferable, revocable license to view the content for personal, professional development. You may not record, redistribute, or resell our educational materials.
6. Payments and Subscriptions
- Billing: If you buy a paid service (e.g., Broker's Playbook Academy subscription), you agree to pay the applicable fees and taxes.
- Renewal: Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period.
- Refunds: Refunds are handled on a case-by-case basis as governed by our specific Refund Policy, or as required by applicable consumer protection laws.
7. Third-Party Services and Links
Our Platform acts as an ecosystem connecting you to third parties (e.g., mortgage calculators, CRM integrations, or "Login with Broker's Playbook").
- No Endorsement: We are not responsible for the content, products, or services of third parties.
- Data Sharing: By using third-party integrations, you authorize us to share specific data with them as outlined in our [Privacy Policy].
8. Disclaimers and Limitations of Liability
The Services are provided "as is" and "as available."
- Professional Advice Disclaimer: Content provided on the Platform is for educational and informational purposes only. It does not constitute legal, financial, or real estate advice. You should consult with your own legal counsel or managing broker before applying strategies discussed on the Platform.
- Limitation of Liability: To the maximum extent permitted by law, Playbook International Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
9. Termination
We may suspend or terminate your access to the Services at any time, for any reason, including if we reasonably believe you have violated these Terms or created risk or legal exposure for us.
10. Governing Law and Dispute Resolution
- Governing Law: These Terms shall be governed by the laws of [Insert Jurisdiction/State], without respect to its conflict of laws principles.
- Arbitration: Any dispute arising from these Terms or your use of the Services will be settled by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.
11. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes (e.g., via email or a platform notification). Continuing to use the Services after those changes become effective constitutes your acceptance of the new Terms.